Do I need a prescription from a doctor?

In order to purchase prescription medications, you do need a prescription from a doctor or veterinarian. However, we also carry hundreds of over-the-counter products that can be ordered without a prescription.

Is there a limit on how much of my prescription I can order?

We can only fill the amount prescribed by your physician. It’s very important that you ensure that your physician or veterinarian includes the correct dosage and quantity for the medication you’d like to order.

What if Chemical Online Pharmacy doesn’t carry the prescription I’m looking for?

Give our Customer Support a call at +1 (949) 354-2583. Though we may not currently carry the product you are looking for, we may be able to add it to our active inventory. Our Customer Support will pass your request to our Purchasing Team, and we will contact you with availability and pricing information.

How do I speak to the pharmacist?

To speak with a pharmacist, simply call +1 (949) 354-2583. Our pharmacists are available Monday through Friday, 8 am – 7 pm. Calls placed on weekends or after business hours will be returned on the next business day.

What does VIPPS mean?

VIPPS stands for Verified Internet Pharmacy Practice Sites, and is a program of the National Association of Boards of Pharmacy (NABP). Online pharmacies that are VIPPS-accredited have been screened and approved by the NABP.

Checking for the VIPPS seal is the fastest way to ensure that your online pharmacy is licensed and following the law.

Where are the medications sold by Chemical Online Pharmacy made?

While the majority of our manufacturers are located within the United States, some are headquartered overseas. We only work with trusted, FDA-approved manufacturers, including Teva, Watson, Sandoz, Apotex, Mylan, Dr. Reddy’s, and Cobalt. If you ever have questions about the origins of a manufacturer, please contact our Customer Support at 1-800-748-7001. We only sell products which are FDA-approved and legal for sale in the United States.

Where is Chemical Online Pharmacy located?

Chemical Online Pharmacy is a US-based online pharmacy located at 6760 Fountain AVE, Los Angeles, CA 90028, USA.

Does Chemical Online Pharmacy sell prescription drugs?

Yes. Chemical Online Pharmacy is a fully licensed, VIPPS-accredited U.S. pharmacy that’s been approved to sell prescription drugs in all 50 states. We only stock FDA approved medications from trustworthy manufacturers, so you never have to worry about where your prescriptions are coming from. Any product requiring a prescription will be labeled with an “Rx” icon and an orange “Prescription Required” banner.

Aren't online pharmacies illegal?

Online pharmacies are not illegal. However, pharmacies must be fully licensed and accredited to operate online. HealthWarehouse.com is the only pharmacy licensed in all 50 states, nationally licensed through the National Association of Boards of Pharmacy (NABP), and VIPPs-accredited.

What are counterfeit drugs?

Counterfeit drugs include any fake or substandard medicine that is below the FDA’s established standards of quality but hide this fact. Counterfeit drugs can be any, or all, of the following things:

Fact: Counterfeit drugs are not limited to brand-name prescription drugs. Counterfeiters also create fake versions of generic and over-the-counter (OTC) drugs.

  • Too strong or too weak
  • Missing key ingredients
  • Made with dangerous ingredients
  • Contaminated with foreign, even toxic, materials
  • Made in unsanitary or unsterile conditions
  • Created using unsafe standards
  • Improperly labeled, stored or handled
  • Expired (out-of-date)

How long is my prescription good for?

One year from the date the prescription is written, and then kept on file for approximately 2 yrs.

Which are the countries where Chemical Online Pharmacy does not ship?

Being a Responsible Online company, we are aware that the Laws in several countries prohibit the importation of medication. As such we do NOT ship to the following places, Barbados, Cuba, Syria, Ghana, Indonesia, Iran, Iraq, Nigeria and Lebanon. We do however currently ship to most countries including the U.S.

What do I do if I have a problem with my order?

You can click on Live Chat and get answers to most questions immediately. You can also give us a call at our Customer service Number or Email us and a customer service representative will be happy to answer any questions you may have. Please see our Contact us page for our hours of operation.

Can I combine my order with my Medicare co-pay?

Chemical Online Pharmacy cannot co-pay with your Medicare program, however in over 90% of cases we can save you more money than Medicare while ensuring your catastrophic coverage.

How do I contact someone at Chemical Online Pharmacy?

You can contact us through Live Chat to speak with an online representative immediately.

When should I expect a response to my e-mail inquiry?

We have a goal to answer every email within 24 hours. National or civic holidays may extend the length of time taken to respond. However we still aim to have every email answered within 24 hours of receipt.

What are generic drugs?

Generic drugs are identical to or the bio equivalent of a brand name drug in dosage form, safety, strength, quality, how it is taken, performance and intended use.

Why do generic drugs look different than their brand name counterpart?

Trademark laws do not allow a generic drug to look exactly like the brand-name drug. However, while colors, flavors and other inactive ingredients may be different, the drug must duplicate the active ingredient.

Are all my drugs available through Chemical Online Pharmacy?

No. We do not have all medications that are available in other parts of the world. We do have the majority of medications that are available.

What is the difference between a brand name and a generic drug?

There isn’t much of a difference except for the name of the drug itself, and of course the price. Manufacturers of certain drugs assign brand names to that pill for marketing and advertising purposes. Generic drugs are offered under the actual chemical name. Backed by standard practice and state laws and statutes, generic drugs have to contain the same ingredients, and be equivalent to a brand name of the same drug. So with a generic, you get the same active ingredient, dosage, potency, and medicinal form as a brand name drug, offering the same effectiveness as well.

Are the generic pills sold here FDA approved?

The generic pills that are sold on our website are developed and manufactured by top most reputed pharmaceutical companies in countries like Turkey, Canada & India they have the statuary approvals from their respective FDA in their own country.

Are generic drugs as safe as brand name drugs?

Absolutely. Both brand name and generic drug facilities meet the same standards of good manufacturing practices. In fact, an estimated 50% of generic drug production actually comes from brand-name companies. These companies frequently make generic equivalents of their own or other brand name prescription drugs. At safemeds4all , Customer Safety is our Top most principle which shall never be ignored.

Are generic drugs as effective as brand name drugs?

Essentially, yes. A large percentage of people who take generic drugs experience positive results.

Why does the package size differ from order-to-order?

The medication comes already packaged by the manufacturer and can change from previous stocked medication.

Why do the pills I received look different than the ones I get from my local pharmacy?

Firstly, if you are used to Brand Name pills and you have ordered a Generic from us, the pills we send you will look different. Generics do not look the same as the Brand Name products, even though they have the same active ingredient and work in the same way. In addition, the same Brand Name pill may look slightly different coming from another country.

What are your hours of operation?

Our Call centre (Sales , Refill, Support & Order) is open 24 hours a day, 7 days a week, 365 days a year.